FAQs

March 15, 2022

What kind of bikes are allowed?

At Zoo-de-Mack it’s all about the fun! We welcome bikes of all kinds including e bikes, fat tire bikes, tandem bikes. We highly recommend that each […]
May 15, 2018

Is there bike storage on-site?

Yes there is free overnight bike storage available in the ski lodge at The Highlands, just look for the directional signage. The bike room is open […]
March 15, 2018

How do I register for Zoo-de-Ski?

To register for Zoo-de-Ski weekend you can make your reservations online or you can call The Highlands.  Mention booking code “ZDS”.
March 15, 2018

What is the cancellation policy?

Up to seven days prior to stay- Full refund less $10 per person cancellation fee. Within seven days of stay- Full package price is non-refundable. NOTE: […]
March 15, 2018

What if I don’t want to ski?

Ski lift tickets are purchased at a discounted rate when you make your reservations. If you do not downhill ski, you can choose other options to […]
March 8, 2018

How did Zoo-De-Mack get started?

Many years ago, we had brand new mountain bikes and an old memory of a picturesque road from Harbor Springs to Mackinaw City.  We called some […]